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the manager of smith, schroeder, and torn is attempting to understand the root causes of complaints. he has compiled the following list of issues that occurred during problem deliveries: truck broke down, ran out of packing boxes, multiple deliveries in one day caused truck to be late, no furniture pads, employee dropped several items, driver got lost on route to address, ramp into truck was bent, no packing tape, new employee doesn't know how to pack, moving dolly has broken wheel, employee late to work.
Sagot :
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