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Molly, a company mediator, had agreed to help Martin and Samir. The two men had been in constant disagreement ever since they became co-managers of the marketing department two months ago, and this disagreement was starting to impact all parts of the department. During a mediation session, Molly asked both men to describe their most recent conflict.
"Well, a lot of our issues have been around this new deal we're trying to close with a company in Japan," started Martin. "I'm willing to meet in the middle by giving in on a few things if Samir is. He knows more about Japan's business practices, so I think he should deal with more of the face-to-face interactions, and I should do more of the paperwork and logistics for the proposal."
"No, absolutely not. Like I've told you, this is my proposal and I want to manage both ends," Samir said with a rising irritation.
Martin's statement reflects a conflict resolution style called _, while Samir's statement reflects a conflict resolution style called_
Sagot :
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