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The principal’s role is crucial regarding conflict management, due to the fact that an effective conflict resolution benefits school, since conflicts among teachers in school environment, may occur throughout the school year. Especially, principals are responsible to create a school climate that prevents conflict occurrence in school which negatively impacts on school, teachers, pupils and parents. Consider a recent conflict situation in a school/institution and the five styles of handling conflict and justify the most appropriate style/strategy that would be suitable in your environment.
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