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A waiting-line system that meets the assumptions of m/m/s (multi-channel) has λ = 20 per hour, μ = 4 minutes, and m = 2. For these values, po is approximately 0. 23077, and ls is approximately 2. 05128 and Ls is approximately 2. 5128. What is the average time a unit spends in the queue (in minutes)?
a. 3.2 minutes b. 053 minutes c. 12 minutes d. 7.2 minutes e. 2.4 minutes
Sagot :
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