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A patient complains to the nurse, "Dr. Jackson is the fourth specialist I've seen. I hope she can figure out what's wrong with me, since no one else can seem to!" What should the nurse say?
A) "That sounds frustrating. Dr. Jackson will discuss your history with you and hopefully get to the bottom of this." B) "I'm sorry to hear that. You're going to love Dr. Jackson! I'm sure she'll be able to help you." C) "It sounds like whatever is going on with you is tough to figure out. Dr. Jackson is great but I can't make any promises." D) "Don't worry, I'm sure Dr. Jackson will be able to figure it out. Our doctors are the best."
Sagot :
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