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After many recent set-backs for the cruise industry, the morale among the Seas the Day cruise ship crew is quite low. In response, Valery. a top manager aboard the ship, reminds the crew about the importance of delivering impeccable service and encourages them to create a fun atmosphere for all the vacationing guests. Valery is engaging in which principal management function?
Multiple Choice
A. Controlling
B. Leading
C. Planning
D. Organizing