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Which of the following is most important to remember when engaging a client in a conversation over concerns she expressed nonverbally? a. Since asking simple yes-or-no questions rarely produces effective communication of concerns, it's better to state your observations tied to the context and gently invite the client to respond. b. Some clients prefer not to discuss their concerns or preferences with their practitioners, so it's better to just let it go. c. Some clients need to be prodded and pushed for information regarding their complaints. d. Quiet clients don't necessarily know what is wrong and rely on practitioners to anticipate their needs.
Sagot :
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