Question 1 (1 point)
______________ issues are the leading cause of both short-term and long-term disability claims.

Question 1 options:

Technical


Mental health


Human Resource


None of the above

Question 2 (1 point)
_______________ is defined by the International Labour Organization (ILO) as incidents in which an employee is abused, threatened, or assaulted in circumstances relating to work

Question 2 options:

Workplace training


Workplace violence


Workplace orientation


None of the above

Question 3 (1 point)
Burnout : __________________

Question 3 options:

Art of fitting workstation and work tools to individual ergonomic workstations and training


Total depletion of physical and mental resources


Most violence, especially physical assaults, comes from members of the public.


None of the above

Question 4 (1 point)
While some stress is good, excessive workplace stress is a pervasive problem that is getting worse and has serious consequence for employer (lost productivity, increased absenteeism and turnover) and employee (anxiety, depression, anger, cardiovascular disease, headaches, and accidents).
Question 4 options:
True
False
Question 5 (1 point)
Substance Abuse and the Law : Effects are severe on worker and work (quality and quantity).

Question 5 options:
True
False
Question 6 (1 point)
Drug and alcohol testing is only legal under _________ conditions.

Question 6 options:

Two


Three


One


None of the above

Question 7 (1 point)
______________ initiatives often include stress management, nutrition and weight management, smoking cessation programs, tai chi, heart health, physical fitness and workstation wellness through ergonomics.
Question 7 options:

Performance Evaluation


Wellness


Training


None of the above

Question 8 (1 point)
____________________ : refers to a series of symptoms that can develop after exposure to an actual or perceived threated death or serious injury, or after a threat of injury (including physical and emotional) to self or others.

Question 8 options:

Repetitive Strain Injuries (RSI)


Post-traumatic stress disorder (PTSD)


Ergonomics


None of the above

Question 9 (1 point)
Four techniques for dealing with ____________ are discipline, discharge, in-house counselling, and referral to an outside agency

Question 9 options:

Substance abuse


Ergonomics


Video display terminals


None of the above

Question 10 (1 point)
Violent acts include harassment, bullying, intimidation, physical threats, assaults, and robberies.
Question 10 options:
True
False
Question 11 (1 point)
Full form of ILO : ___________________

Question 11 options:

International Labour Orientation


International Labour Organization


Internal Labour Organization


None of the above

Question 12 (1 point)
Most violence, especially physical assaults, comes from members of the ___________, rather than co-workers, and is particularly prevalent for women in healthcare professions.

Question 12 options:

Private


Public


Legislations


None of the above

Question 13 (1 point)
________________: sleep, proper eating, taking breaks/vacations, changing jobs, getting counselling, daily planning, taking advantage of EAP, treating employees fairly, giving more control over work and clarifying task and expectations

Question 13 options:

Increasing job stress


Reducing job stress


Increase in violence at Work


None of the above

Question 14 (1 point)
Workplace violence and the law – laws cover physical and sometimes psychological violence.

Question 14 options:
True
False
Question 15 (1 point)
Discharge only used after repeated attempts at rehabilitation have failed.

Question 15 options:
True
False
Question 16 (1 point)
Ergonomics – art of fitting workstation and work tools to individual ergonomic workstations and training increase productivity and efficiency, as well as reduce injuries, but best defense is short breaks and stretches.

Question 16 options:
True
False
Question 17 (1 point)
Drug and alcohol testing is only legal under three conditions:
Test is rationally connected to performance of job
Test was adopted in honest and good-faith belief in is necessity for legitimate work-related purpose (not to get rid of “undesirables’)
Test is reasonably necessary to the accomplishment of the work-related purpose
Question 17 options:
True
False
Question 18 (1 point)
Smoking leads to higher healthcare and disability costs for employers and _____________ productivity.

Question 18 options:

Higher


Lower


Unchanged


None of the above

Question 19 (1 point)
Full form of RSI : _________________________

Question 19 options:

Repetitive Strain Initiatives


Repetitive Strain Injuries


Related Strain Injuries


None of the above

Question 20 (1 point)
Employee wellness programs take a reactive approach to all the areas of employee well-being like the EAPs.
Question 20 options:
True
False