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When the hospital helicopter arrived with a patient, the emergency medical technician, George, gave the nurse, Cheikh, a
detailed verbal report that lasted about an hour. He used complex medical terms to explain the patient's condition and
verified that Cheikh understood all the information before he left. How might George have improved this verbal report?
O by ignoring whether Cheikh understood him or not
O by adjusting his language to use everyday terms
O by including visual aids like slides
O by making it more brief and concise
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