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In which case would it be O.K. to insult someone or use offensive language in
a business e-mail or letter?
A. It is never O.K. to use offensive language or insult someone in a
business e-mail or letter.
B. It is O.K. if you are just joking around.
C. It is O.K. if the person really deserves it.
D. It is O.K. if you are sure you will never do business with the person
again.
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