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Read the scenario and answer the question that follows:

Michelle has a conversation with her sister. She wants to discuss an argument the two of them had a few minutes earlier. Michelle begins the conversation by slouching in the seat next to her sister while looking around the room as she speaks. Michelle then begins to accuse her sister of causing too much trouble around the house.

What action should Michelle take in order to communicate more effectively?

Allow her sister to also speak about the trouble she thinks Michelle is causing
Alternate among looking her sister in the eye, looking around the room, and looking down
Force her sister to say she is sorry
Talk about her observations, thoughts, feelings, and what she wants to happen next

Sagot :

Answer:

D. Talk about her observations, thoughts, feelings, and what she wants to happen next .

Explanation:

In the given scenario, the  best way Michelle can take action to communicate more effectively is by speaking her thoughts out, feelings, observations, and what she wants to happen next.

In the scenario, Michelle had an argument with her sister, and she asserts that her sister is causing too much trouble around the house.  To communicate effectively, she needs to describe as to why she consider her sister as trouble causing person in the house. She needs to speak about her thoughts, feelings, obserrvations, etc.  And what she feels her sister should do to stop being a trouble-maker in the house.

Therefore, option D is correct.

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