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1. What would help Linda determine which segment of the hospitality
industry is a better match for her?
2. What personality traits or skills would be useful in both segments?
3. What other factors should Linda consider?
Answer:Hospitality industry has many characteristics such as intangible, perishable, inseparable, simultaneous, variable, shift work, graveyard shift and guest satisfaction. Intangible service characteristic in hospitality industry mean cannot see and touched but can felt
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