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What soft skill are you demonstrating in the following scenario?
As a social worker you find yourself listening to a story of alcohol use and children being afraid of a parent. Inside, you find yourself confused as to why anyone would scare children and find yourself reacting. Yet, as a professional, you ignore that reaction and choose to understand the situation at a deeper level.
A. communication
B. non-verbal cues
C. empathy
D. advocacy
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