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Attitude. Mary, a medical coder, overhears her coworker, Jason, making disparaging
remarks and acting with a disdainful attitude about a patient of a different ethnicity.
Mary feels very uncomfortable by Jason's remarks, and she worries that the patient
will overhear his comments. She decides to speak privately with Jason about his
behavior, but he becomes very angry and yells at her for sticking her nose in other
people's business. Mary feels she has no other choice than to talk to her manager
about the situation. Did she make the right choice?

Sagot :

Answer: Yes

Explanation:

Patient is taken as a priority and as an asset in hospital administration and for other medical aid providing organization. Physical and moral support are required to cure a patient mentally, physically, and emotionally. A patient who is physically and emotional affected cannot be cured if his or her will power is not boosted by doctors and other medical staff. According to the given situation Jason who is making remarks about the patient if the patient listen what he said can have an impact on the emotional health of the patient, moreover the patient if get violated with the remarks can leave the hospital and can seek other hospital for care. Also discrimination on the basis ethnicity is a subject of media attention it can affect the business in a negative way as people with different ethnicity will not find it suitable for attaining services with a fear of insult.  According to the given situation Mary must inform the manager about this misconduct so that he or she can take necessary actions and teach Jason how to behave in fort of clients.

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