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Dan and Andy work on the same website layout team. They cannot agree on a layout for the current project. James, the project leader, decides to settle the argument using an appropriate conflict resolution strategy. Arrange the steps in the proper sequence that James should follow.
James encourages Dan and Andy to offer a solution.
James encourages Dan and Andy to work together.
James lets Dan and Andy express their individual
opinions in an open manner.
James discusses all the solutions and decides on the
one that satisfies everyone.
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