A policy is a deliberate system of principles to guide decisions and achieve
rational outcomes. A policy is a statement of intent, and is implemented as a
procedure or protocol. The Board of generally adopts policies or senior
governance body within an
organization whereas procedures or protocols would be developed and adopted by senior
executive officers. Policies can assist in both subjective and objective decision-making.
Policies to assist in subjective decision-making would usually assist senior
management with decisions that must consider the relative merits of a number of
factors before making decisions and as a result are often hard to objectively
test e.g. work-life
balance policy. In contrast
policies to assist in objective decision making are usually operational in
nature and can be objectively tested e.g. password policy
