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Finding a peaceful resolution to disagreement is a form of
✔ conflict resolution
.
Hidden or unexpressed conflict is
✔ latent conflict
.
The best way to resolve conflict is to
✔ communicate honestly
.
Diversity can be a source of conflict because
✔ people have different ideas of acceptable behavior
.
During a conflict, it's important to remember that not everyone thinks the same way
as you, so
✔ find the things you have in common to reach a successful resolution
.
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