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Answer:
Ms. Lan - the director of the company - is a person who received formal training in business administration at one of the famous universities in Vietnam. The theories of business administration she firmly grasped. During her time as a director, she always thoroughly applied the point of view: The nature of employees in the company is actually very lazy, unconscious and always looking for ways to avoid work. So in the process of management, the method she uses to influence employees in the form of coercion, orders, strong punishments and close supervision of all activities in the organization. At first, the work in her company ran smoothly, the employees were highly disciplined. But after 1 year, she noticed that her employees quit a lot or weren't enthusiastic about their work. She is worried about why she applied the theory correctly, but the management effect was not as expected. Request: 1. According to you, which author's management theory does Ms. Lan apply? Please state the full content of this doctrine. 2. If you are a management expert, please give advice to Ms. Lan to help her manage the company more effectively.