Answered

Expand your knowledge base with the help of IDNLearn.com's extensive answer archive. Ask anything and receive prompt, well-informed answers from our community of knowledgeable experts.

Read the excerpt from a job manual.

One of the first guidelines that new employees in retail generally learn is that "the customer is always right.” Many companies rely on repeat business and word of mouth to grow. If customers have bad experiences, they are less likely to return and will tell friends about their frustrations. New employees need to remember to always put the customer first, even if it goes against other company policies, or they will lose their job.

How does the author’s use of a false dilemma impact the overall argument?

The employee will believe that company policies should only be followed when necessary.
The employee will be convinced of the need to please customers and will get in trouble at work.
The employee will become anxious about their chances of being successful as a new retail sales representative.
The employee will doubt the manual’s credibility because other valid options are missing from the argument.

Sagot :

Jayilych4realidn

The author’s use of a false dilemma impacts the overall argument is because the employee will be convinced of the need to please customers and will get in trouble at work

According to the given question, we are asked to show the way the author's use of false dilemma impacts the overall argument in the given excerpt and how the employees would be conflicted when undertaking their job.

As a result of this, we can see that with the use of false dilemma, the employers have told the employees that the customers are always right and this would make the employees eager to please the customers so that they don't get into trouble at work.

Therefore, the correct answer is option B

Read more about false dilemma here:

https://brainly.com/question/12812915

Thank you for contributing to our discussion. Don't forget to check back for new answers. Keep asking, answering, and sharing useful information. IDNLearn.com has the answers you need. Thank you for visiting, and we look forward to helping you again soon.