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Sagot :
The COGITO is an expert system that is used to monitor what consumers are saying in blogs, comment sections and web based articles.
The COGITO is a system that helps to check how well a communication is going. It gives real time coaching to professionals.
The COGITO is used to know the perception that the users have on certain issues.
It helps by listening to the tone, the pitch and the frequency of words that the customers use.
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