Tom is attempting to measure how his customers views his firm. To do this, he uses the balanced-scorecard framework because he knows that

Question

08-02-2022
Business

Answered

IDNLearn.com offers a user-friendly platform for finding and sharing answers. Discover detailed and accurate answers to your questions from our knowledgeable and dedicated community members.

Tom is attempting to measure how his customers views his firm. To do this, he uses the balanced-scorecard framework because he knows that

Sagot :

Your participation means a lot to us. Keep sharing information and solutions. This community grows thanks to the amazing contributions from members like you. IDNLearn.com is your source for precise answers. Thank you for visiting, and we look forward to helping you again soon.

Simplify The Following Expressions. Will Give Brainly If Correct!!

Select The Expression That Is Equivalent To (x - 1)². OA. 2²-2x+1 OB. X² - 2x+2 OC. X²-x+1 OD. X²-x+ 2 SUBMIT

It Is Known That The Mass Of The Earth Is 81 Times The Mass Of The Moon. Show That The Point Of Weightlessness Between The Earth And The Moon For A Spacecraft H

GOLD Ounces Of Gold Are Traded By Large Investment Banks In Commodity Exchanges Much The Same Way That Shares Of Stock Are Traded. The Table Below Shows The Cos

Can Yall Help Me With This

We Have Learned That When The Cell Loses Control Of Cellular Division, Cancer Can Be The Result. We Know That There Are Several Risk Factors For Cancer. In This

Read Shakespeare's "Sonnet 100.” Where Art Thou, Muse, That Thou Forget'st So Long To Speak Of That Which Gives Thee All Thy Might? Spend'st Thou Thy Fury On So

Help Please 4. There Are 7 Students In Grade 11 And 15 Students In Grade 12 That Are Part Of The VSS Robotics Club. A Committee Consisting Of A President, Vice

There Are 90 New Houses Being Built In A Neighborhood.last Month, 1/5 Of Them Were Sold. This Month,1/3 Of The Remaining Houses Were Sold. How Many Houses Were

Describe As Simply As You Can The Chemistry To Electric Process That Occurs When Dendrites Receive A Message From An Axon And Pass It Down The Neuron.

Anthougoidn Anthougoidn · Answer 1 · 2022-02-14T07:38:17-05:00

Tom uses the balanced-scorecard framework because he knows that the the framework complements the financial measures with operational measures on customer satisfaction and internal operational efficiency.

What is the balanced-scorecard?

The balanced-scorecard is a concept that includes non-financial operational data when using the financial metrics so that future financial performance can be calibrated based on many drivers of performance. Particularly, it measures:

Customer satisfaction
Internal processes efficiency
Organization’s innovation and improvement activities.

Thus, as Tom attempts to measure customer satisfaction, the best tool to use is the balanced-scorecard framework.

Learn more about the balanced-scorecard framework at https://brainly.com/question/19259487

Sagot :

What is the balanced-scorecard?

Other Questions