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Building, maintaining and strengthening beneficial relationships with suppliers and customers is accomplished through the use of: a. External process integration.
External process integration can be defined as the process in which suppliers build and maintain a long lasting relationship with their customers.
External process integration is important as it enables suppliers to improve the quality of services rendered to their customers and it as well help them to save cost and time.
Inconclusion Building, maintaining and strengthening beneficial relationships is accomplished through the use of: a. External process integration.
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