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The control process that is involved in the way United Parcel Service handles the failures of their drivers is Established Standards.
UPS uses an establish standards control methods which means that they treat failure on the path of their employees in a process that involves steps.
First they give suggestions for improvement, then they warn the driver, and then they suspend them. Finally, they dismiss them. These are all steps and so fall under established standards.
Find out more on control processes at https://brainly.com/question/14051119.
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