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A restaurant is analyzing its customer satisfaction level. the manager performs an observational study of customers during the lunch hour on a monday and draws the conclusion that most of the customers are satisfied with the service they receive. the conclusion drawn from the study is because the sample is . in this instance, an study was conducted.

Sagot :

The conclusion drawn is not valid. This is as a result of the fact that the sample is inappropriate.

How to determine the conclusion of a study?

We are told that a restaurant is analyzing its customer satisfaction level. Now, the conclusion drawn was that most of the customers are satisfied with the service they receive.

Now, we can say that the conclusion drawn is not valid. This is as a result of the fact that the sample is inappropriate as it does not deal with the actual response from the customers but only observational.

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