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well, the total amount of technicians employed is 100% and that is "x" amount, now, we also know that 3% of of that is 10800, so
[tex]\begin{array}{ccll} amount&\%\\ \cline{1-2} x & 100\\ 10800& 3 \end{array} \implies \cfrac{x}{10800}~~=~~\cfrac{100}{3} \\\\\\ 3x=1080000\implies x=\cfrac{1080000}{3}\implies x=360000[/tex]