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Given the doubt and uncertainty of a relational exchange, what is necessary to ensure the customer's ongoing commitment to the Spero brand?

Sagot :

The factor that is necessary to ensure the customer's ongoing commitment to the Spero brand is that:

  • Know your Customer Expectations.
  • Study your Customer types and Journeys.
  • Examine How Brand Perception Has been altered Over Time, etc.

How do one show commitment to customers?

This can be done by:

  • Giving your customer relevant and valuable content/brand.
  • Form a customer community.
  • Share success stories linked to the brand.

Therefore, The factor that is necessary to ensure the customer's ongoing commitment to the Spero brand is that:

  • Know your Customer Expectations.
  • Study your Customer types and Journeys.
  • Examine How Brand Perception Has been altered Over Time, etc.

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