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Sagot :
The structured, measured set of activities designed to produce a specific output for a particular customer or market best defines a key business process.
What is a key business process?
- The operations that are most important to your company's customers, employees, and bottom line are considered key business processes.
- By definition, a process or workflow is a series of recurring actions that a person or group of people must carry out in order for a business to function, accomplish objectives, and maintain a level of production.
- They are an essential component of the business setup and serve as the foundation for a successful operation.
- SOP is the end product of business process design. The ultimate result is standard operating procedures, which are the reference manuals used by personnel to make sure they can work independently on jobs and are aware of what they are doing at each stage.
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