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The culture Heidi and Sue speak of is part of the external environment. Hence, Option B is correct.
In any organization, there are a number of factors that affect the environment of the organization when it comes to the external environment
It is a kind of macro environment that is not in the control of an individual. The factors which affect the external environment are competition, market economic demography, and various environmental factors
Thus, when Heidi and Sue discuss culture, it is a component of the external environment, as any culture will be affected by the external environment. Option B is correct.
Learn more about external environment from here:
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