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the gold standard hotel corporation conducts a training program that focuses primarily on ensuring that employees have product or service knowledge. this training program is most likely designed to support which strategic initiative? improving customer service improving employee engagement growing in the global market developing creativity enhancing innovation

Sagot :

This training program is most likely designed to support the strategic initiative of improving employee engagement.

Employee engagement refers to the degree to which the employees tend to invest in their their emotional, cognitive, and behavioral energies in towards bringing the positive organizational outcomes. Thus, an employee engagement is how much an employee is committed towards helping their organization achieve its goals.

Here, as a training program is conducted which focuses primarily on ensuring that employees have product or service knowledge. So, in order to achieve organizational goals this training program is most likely designed to support the strategic initiative of employee engagement.

Hence, option B is correct.

To learn more about employee engagement here:

https://brainly.com/question/14523438

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