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In the health clinic, the nurse is speaking with the infant's single mother while training a newly licensed nurse. After arriving 10 minutes late for the appointment, the mother is worried that the clinic won't let her bring her child.
The duties of nurse managers include managing human and financial resources, ensuring patient and staff satisfaction, maintaining a safe work environment for all parties involved, ensuring that standards and quality of care are upheld, and coordinating the objectives of the unit with the hospital's strategic goals.
Never go up to a toxic nursing management alone. Instead, go as a group to confront the manager and find protection in numbers (Lipman-Blumen, 2005). For effective support, they should team together with other nurse managers or executives. When working with a toxic nurse manager, keep your emotional intelligence under control.
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