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Sagot :
The closing in a bad-news communication to employees must never look forward or discuss what will happen next because doing so can create a legal obligation. False
When it's time to deliver the message TO employees, try to be real and compassionate while treating the other person with respect and honor. Instead of trying to "sugarcoat" the truth, it's crucial to be open and truthful about what happened and what you're going to do to make it right. To deliver horrible news to someone you know in a safe and professional manner, abide by these recommendations: gather all essential information, prepare and practice the news, discuss going with a partner, consider the timing of the news, and be patient with the receiver's reaction. An explanation of the bad news is the most important part of a negative message .
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