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Sagot :
A service is a product in the sense that it represents a bundle of activities and benefits that can satisfy customer wants and needs with physical form. This statement is true.
Why is the product a package of satisfaction?
A product is a collection of characteristics (features, functions, advantages, and uses) that a buyer receives in return for something else. In essence, a company's "product" might be anything, real or immaterial, that it offers to satisfy its customers.
A service is similar to a product in that it offers a collection of advantages that can physically satisfy the wants and needs of customers. The idea that our economy today is more centered on intangible offerings—services—instead than solely tangible things is hotly contested.
To know more about Customer satisfaction, refer:
https://brainly.com/question/15298944
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