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3.
Question 3
1 mark
Sarah, a project manager, is faced with resistance to a new process she introduced. What
form of power should Sarah utilize to address this situation effectively?
a. Coercive power - by reminding everyone that they are lucky to have a job.
b.
C.
d
Reward power - by offering bonuses to those who use the system the best.
Expert power - by spending time with the resistant teams to understand the
benefits that the new system will bring for the organisation.
Legitimate power - by reminding them that she is their manager, and she is
giving them a lawful instruction to obey.

Sagot :

GinnyAnsweridn

Final answer:

Understanding the differences between reward and coercive power and identifying effective tactics such as expert power and legitimate power in addressing resistance to new processes.


Explanation:

Reward and Coercive Power:

Reward power involves providing positive incentives, while coercive power relies on negative consequences. Reward power can be seen in offering bonuses or praise, while coercive power might involve threats of punishment or loss of privileges.

Most Effective Tactics:

  1. Expert power, exemplified by spending time to understand benefits, is often the most effective tactic as it fosters cooperation through knowledge and guidance.
  2. Legitimate power, by reminding of managerial authority, can also be useful in certain situations to establish compliance.

Learn more about Power dynamics in organizations here:

https://brainly.com/question/51188484


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