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Consider Sara’s situation: the choice between the personal completion of a task and allocating the task to a subordinate. Reflect upon the video, particularly on the three-skill approach discussed in the literature. Critically evaluate which of Katz’s managerial skills - technical, human, or conceptual - are exemplified in each scenario. Discuss the implications of Sara’s decision-making on patient care quality and staff performance metrics. If you perceive an alternative course of action that could have been more efficacious, propose it by identifying which managerial skill would be pivotal and rationalizing your choice with peer-reviewed sources.
Sagot :
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