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Sagot :
Final answer:
The best first step when receiving a defective product is to request a replacement or refund.
Explanation:
The best first step if you receive a defective product is to Request a replacement or refund as per the terms and conditions of the purchase. This is the appropriate course of action to address the issue and seek a resolution.
Learn more about Customer Rights here:
https://brainly.com/question/34864801
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