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Organizational citizenship behaviors (OCBs) are voluntary actions that benefit the organization and go beyond job duties. Examples include assisting new employees and speaking positively about the organization.
Organizational citizenship behaviors (OCB) are voluntary actions that employees engage in to help others and benefit the organization. These behaviors, such as assisting new employees and speaking positively about the organization, go beyond the requirements of one's job description. OCBs contribute to the effective functioning of an organization by promoting a positive work environment and enhancing teamwork.
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