Answered

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What is omni-channel banking?

A. The bank is active on only selected channels, with limited interchangeability between different channels in real-time.
B. The bank is active on all potential channels, and the customer can use each channel interchangeably and in real-time.
C. The bank is active on all digital channels, but the customer is not able to use each channel interchangeably and in real-time.

Sagot :

GinnyAnsweridn

Final answer:

Omni-channel banking allows customers to use various banking channels interchangeably in real-time.


Explanation:

In the context of banking, omni-channel banking refers to a banking approach where the bank is active on all potential channels, and the customer can use each channel interchangeably and in real-time. This means that customers have the flexibility to conduct their banking activities seamlessly across various channels, such as online, mobile, ATMs, and branches, depending on their preferences and needs.


Learn more about Omni-channel banking here:

https://brainly.com/question/32156160


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