Answered

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Customers at a coworker's table call you over and complain about your coworker's service. What should you do?

A. Make a mental note to tell a manager later.
B. Take over the table immediately and then let a manager know what happened later.
C. Take the coworker aside and suggest they apologize to the guests.
D. Ask the bartender to make a round of free drinks for the table.
E. Find a manager immediately and explain what happened.

Sagot :

GinnyAnsweridn

Final answer:

In a customer service situation, involving a manager immediately, addressing the complaint, and suggesting an apology to the guests can help resolve the issue effectively.


Explanation:

When customers at a coworker's table complain about the service, the best course of action would be to find a manager immediately and explain what happened. This allows the issue to be addressed promptly and professionally. Taking over the table immediately and then informing a manager later may lead to confusion and delays in resolving the complaint. Taking the coworker aside and suggesting they apologize to the guests would be a good follow-up step after involving the manager to maintain customer satisfaction.


Learn more about Handling customer complaints in a restaurant setting here:

https://brainly.com/question/39384631


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