Answered

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Jack would like to overcome the language barriers that often occur at Royal Jewel, as guests from all around the world visit the resort every season.

Which of the following strategies would best address this challenge without compromising the quality of the employee-guest experience?

A. Launch training sessions on how to communicate more effectively using non-verbal strategies.
B. Provide printed guidebooks translated into multiple languages to include in each guest room.
C. Require all current employees to become fluent in at least one additional language.
D. Task human resources with courting, hiring, and retaining more multilingual employees.

Sagot :

GinnyAnsweridn

Final answer:

To overcome language barriers at Royal Jewel, the best strategy is to task human resources with hiring multilingual employees and provide translated guidebooks. This approach ensures effective communication while maintaining the quality of the employee-guest experience.


Explanation:

Task human resources with courting, hiring, and retaining more multilingual employees. This strategy would address the language barrier challenge without compromising the employee-guest experience. By having multilingual employees, Royal Jewel can ensure effective communication with guests from different parts of the world, enhancing their experience and satisfaction.

Providing printed guidebooks translated into multiple languages could also be beneficial, offering additional support for guests to navigate the resort. However, having multilingual staff directly interacting with guests can create a more personalized and engaging experience.

Mandatory language fluency for current employees may not be practical due to varying skill levels and time constraints. Launching training sessions on non-verbal communication is helpful but may not fully address the language barriers that guests face.


Learn more about strategies for managing cultural diversity here:

https://brainly.com/question/50878647


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