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Question 1/18

A customer in a busy café doesn't know what to order, and she's slowing down the queue. What should the cashier do?

A. Recommend the most popular drink.
B. Ask her about her preferences to recommend a drink.
C. Ask her to step out of the queue while deciding.
D. Politely tell her to decide so the queue can keep moving.
E. Suggest that she visit the café's website to learn more about its offerings.


Sagot :

Final answer:

In a busy café, a cashier should ask about the customer's preferences, prompt a decision, or suggest visiting the café's website to help with order choices.


Explanation:

When a customer in a busy café is unsure what to order and causing delays in the queue, the cashier should:

  1. Ask her about her preferences to recommend a drink
  2. Politely tell her to decide so the queue can keep moving
  3. Suggest that she visit the café's website to learn more about its offerings

By engaging with the customer to understand her preferences and gently prompting her to make a decision, the cashier can streamline the ordering process and enhance customer satisfaction.


Learn more about Customer service at a café here:

https://brainly.com/question/32853394


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