Answered

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Which four actions are involved in logging an incident?

☐ Confirming the facts and details of the incident with the customer
☐ Analyzing the customer's information
☐ Providing written confirmation of an open or closed incident to the customer
☐ Offering the customer the latest products
☐ Documenting the customer's request
☐ Resolving the incident, or setting the expectations of the customer for next contact

Sagot :

GinnyAnsweridn

Final answer:

Logging an incident includes confirming details, providing written confirmation, documenting requests, and resolving the issue.


Explanation:

Actions Involved in Logging an Incident:

  1. Confirming the facts and details of the incident with the customer
  2. Providing written confirmation of an open or closed incident to the customer
  3. Documenting the customer's request
  4. Resolving the incident, or setting the expectations of the customer for next contact

Logging an incident involves confirming details with the customer, providing written confirmation, documenting requests, and resolving the issue.


Learn more about Incident Reporting here:

https://brainly.com/question/39408945


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