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Information Support and Service employees are hired by companies involved in network administration, with outsourcing being a common practice to enhance efficiency and reduce costs.
Information Support and Service employees would be hired by companies involved in network administration. These employees are responsible for providing technical support and services related to telecommunications equipment and network systems.
For example, companies like BakBone Software Inc. hire technical support teams with degrees in computer science to provide virtual support from different locations, emphasizing the importance of a diverse talent pool.
Outsourcing services like help-desk support and disaster recovery are common in companies aiming to reduce costs and enhance efficiency.
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