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Final answer:
It is essential for medical assistants to follow insurance guidelines, inform patients of approved authorization, and secure prior authorization before a patient's visit.
Explanation:
When obtaining prior authorization for a referral as a medical assistant, it is crucial to follow the guidelines of the patient's insurance company regarding the referral process. Inform the patient once authorization has been approved to ensure they are aware of the status of their referral. Prior authorization should be obtained before the patient's visit to facilitate a smooth referral process.
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