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Most physicians do not expect medical assistants to screen calls. The likelihood of a patient actually having the flu when they claim to varies, with around 4% being accurate in the given scenario. The expectations placed on medical assistants for call screening can differ based on factors like facility protocols and training.
False: Most physicians do not expect the medical assistant to screen calls. This can vary depending on the specific responsibilities assigned to medical assistants in different healthcare settings.
In the given scenario, if the chance that a patient claiming to have the flu actually has it is about 4 percent, out of the next 25 patients calling in claiming to have the flu, it is expected that only approximately 1 of them would actually have the flu.
Physicians may delegate specific tasks to medical assistants, but the expectation for call screening can differ based on the healthcare facility's protocols and the medical assistant's training.
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