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Final answer:
Email is a versatile genre of business writing that replaces hard copy letters and plays a critical role in workplace communication by delivering various messages and documents.
Explanation:
Email is considered one of the most versatile genres of business writing, having largely replaced hard copy letters in both external and internal correspondence. It is a widely used tool for workplace communication due to its flexibility in delivering various types of messages and documents, as well as facilitating interactions like scheduling events.
- Email can be formal or informal, depending on the context, but professionalism and clarity are crucial aspects to consider in business communication.
- The characteristics of a well-written email include strong subject lines, clear formatting, concise writing, and a professional tone, reflecting both the individual and the company.
Learn more about Genre of Business Writing here:
https://brainly.com/question/11876597
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