20. Audrey just got home from a job interview for a nursing assistant position. She was very impressed with the facility and liked the staff members she met during her interview. What should she do next to have the best chance of getting the job?

A. Wait for a call from the facility
B. Write a thank-you note or email to the person or people who interviewed her
C. Call the person who interviewed her to thank her and tell her what a great experience it was
D. Call one of her references and suggest that person contact the facility and recommend that they hire her

21. This is a guideline that may vary from state to state:

A. How quickly after completing a training program an NA must take and pass the certification exam
B. Whether an NA has to take a training course in order to be certified
C. Whether an NA loses her certification if she is found guilty of abuse
D. Whether an NA needs to take continuing education courses to maintain certification

22. Haylee would like to know more about caring for residents with Alzheimer's disease and other forms of dementia, and also needs continuing education hours to maintain her certification. Her facility is not offering any continuing education in this area and she is not sure where else to look. What can she do to learn more about this topic and get her continuing education hours?

A. She can check books out from the library.
B. She can do research online.
C. She can ask her supervisor to arrange for a course at the facility or to recommend a course elsewhere.
D. She can review her textbook from her nursing assistant training course.

23. Which element of starting a new job is the most likely to cause significant stress?

A. Earning money
B. Wearing a uniform
C. Learning new tasks
D. Meeting new colleagues