During a sales presentation to Ms. Daley for a Medicare Advantage plan that has a 5-star rating in customer service and care coordination, and received an overall plan performance rating of 4 stars, which of the following would be the best statement to say to her?

A. This Medicare Advantage plan is a 5-star rated plan due to its high rating in customer service.
B. The Medicare Advantage plan received a 5-star rating in customer service and care coordination with an overall performance rating of 4 stars.
C. The Medicare Advantage plan received the best star rating in customer service and care coordination.
D. The Medicare Advantage plan is a top-rated plan.

Question

10-08-2024
Health

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During a sales presentation to Ms. Daley for a Medicare Advantage plan that has a 5-star rating in customer service and care coordination, and received an overall plan performance rating of 4 stars, which of the following would be the best statement to say to her?

A. This Medicare Advantage plan is a 5-star rated plan due to its high rating in customer service.
B. The Medicare Advantage plan received a 5-star rating in customer service and care coordination with an overall performance rating of 4 stars.
C. The Medicare Advantage plan received the best star rating in customer service and care coordination.
D. The Medicare Advantage plan is a top-rated plan.

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GinnyAnsweridn GinnyAnsweridn · Answer 1 · 2024-08-10T21:39:08-04:00

Final answer:

The best statement is to highlight the plan's strengths in customer service and overall performance rating.

Explanation:

The best statement to say to Ms. Daley would be option b: The Medicare Advantage plan received a 5-star rating in customer service and care coordination with an overall performance rating of 4 stars. This highlights the plan's strengths in customer service while also acknowledging its overall performance level.

Learn more about Medicare Advantage plan ratings here:

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Final answer:

Explanation:

Learn more about Medicare Advantage plan ratings here:

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