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A customer wants to buy a digital camera but is concerned that it may be too complicated to upload pictures to her computer. What should the sales associate do?

A. Review the manufacturer's warranty to reinforce quality.
B. Demonstrate and explain the steps to upload pictures.
C. Mention that an easy-to-read instruction manual is included with the camera.
D. Inform her of the store's return policy in case she is unsatisfied with her purchase.


Sagot :

Final answer:

The sales associate should demonstrate and explain the steps to upload pictures to assist the customer in understanding the process easily.


Explanation:

The sales associate should demonstrate and explain the steps to upload pictures to alleviate the customer's concerns about the complexity.

By providing a hands-on demonstration and clear explanation, the customer can visually understand the process and feel more comfortable with the digital camera's functionality.

Additionally, mentioning that an easy-to-read instruction manual is included can serve as a helpful resource for the customer to refer back to if needed.


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