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Business and application letters are to be
A. informal and impersonal.
B. formal and personal.
C. informal and personal.
D. formal and impersonal.
The correct answer should be D. Formal and impersonal. That is because you're not writing to a friend so they need to be written impersonally or else you might seem too friendly and you don't exactly know who's going to read that. They also need to be formal because proper grammar and choice of vocabulary can significantly help you with getting the job.
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