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The sentence requires that a noun be placed after the modifier, appropriate. A good option that could fill this blank is;
Therefore, the sentence can be filled thus;
In the communication model, the channel is the medium through which the message is passed.
Emails, phone calls, text messages, letter writing, etc., are all channels through which a message can be passed. In the sentence provided, the channel was text message.
This channel is not quite appropriate for official purposes. Letter writing or email would have been better channels to be used by Claudius.
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